Return policy

Last Updated: MAY 26, 2026
At sportkickss.com, we want you to be satisfied with your purchase. Below is our return policy for eligible items.

1. Eligibility for Returns

  • Items may be returned within 30 days of delivery for a full refund or exchange.
  • Items must be unworn, unwashed, and in original condition with all tags and packaging intact.
  • Final sale items (marked as such) are not eligible for return or exchange.
  • Swimwear, underwear, and personalized items are non-returnable for hygiene reasons.

2. Return Process

To initiate a return:
  1. Contact us at contact@sportkickss.com with your order number and reason for return.
  2. We will review your request and provide a return authorization number (RMA) if approved.
  3. Package the item securely, including the original packaging and all accessories.
  4. Ship the item back to the address provided in your return confirmation email. Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow additional time for the refund to reflect in your account, depending on your bank’s processing times.

4. Exchanges

If you would like to exchange an item for a different size, color, or style, please follow the return process above and indicate your desired exchange in your initial contact. Exchanges are subject to product availability. If the requested item is out of stock, we will issue a refund instead.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will cover the cost of return shipping and send a replacement or issue a full refund, including original shipping costs, at your option.

6. Late Returns

Items returned more than 30 days after delivery may not be accepted for return or exchange. Please contact us if you have extenuating circumstances, and we will review your case on an individual basis.
If you have questions about returns or exchanges, please contact us at contact@sportkickss.com or +1 (708) 324-7819.